Elite Diagnostics
Last updated: February 2026

1. Introduction

1. Welcome to Elite Diagnostics. By accessing or using our website and services, you agree to the following Privacy Policy and Terms of Use. If you do not agree, please do not use our services.

   2. Information We Collect

   Account & Contact Information
   If you contact us or use our services, we may collect your name, email address, and any other information you voluntarily provide.

   Usage & Technical Data
   We may automatically collect certain information through cookies and analytics tools, including IP address, browser type, device information, and timestamps.

   User Content
   We collect any information, messages, files, or feedback that you submit to us through our website or services.

   3. How We Use Information

   We use collected data to:

   • Provide, operate, and improve our services

   • Communicate with you, including responding to enquiries and sending updates

   • Monitor usage and ensure service performance

   • Detect, prevent, and address fraud or misuse

   • Comply with legal obligations

   4. Cookies & Tracking

   We use cookies and similar technologies to enhance your experience and analyze usage. You can manage or disable cookies through your browser settings.

   5. Payments & Billing

   Payment for services is expected at the time of service unless otherwise agreed in writing.

   If an invoice remains unpaid past its due date, we reserve the right to suspend services and take reasonable steps to recover the outstanding amount. This may include engaging a third-party debt collection agency.

   Where permitted by law, any reasonable costs incurred in recovering unpaid amounts, including administrative, legal, or collection fees, may be added to the outstanding balance.

   6. Data Sharing

   We may share information with:

   • Service Providers: Trusted third parties who assist with hosting, analytics, or operations

   • Legal Authorities: Where required by law or to protect rights and safety

   • Business Transfers: In connection with a merger, sale, or restructuring

   We do not sell personal information.

   7. International Data Transfers

   Your information may be stored or processed in countries outside your own. We take reasonable steps to ensure data is handled securely and in accordance with applicable laws.

   8. Your Rights

   Depending on your location, you may have the right to:

   • Access the personal information we hold about you

   • Request correction or deletion of your data

   • Restrict or object to processing

   • Request data portability

   • Withdraw consent where applicable

   To exercise your rights, contact us at admin@elitediagnostics.nz.

   9. Data Retention

   We retain personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

   10. Security

   We implement industry-standard safeguards, including encryption and access controls, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

   11. Children

   Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

   12. Limitation of Liability

   To the maximum extent permitted by law, Elite Diagnostics is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

   13. Changes to This Policy

   We may update this Privacy Policy and Terms from time to time. Updates will be posted on this page with a revised date. Continued use of our services constitutes acceptance of any changes.

   14. Contact Us

   If you have any questions about this policy, please contact:
   Email: admin@elitediagnostics.nz